GENERAL TERMS AND
CONDITIONS 2025

1.1. These terms and conditions apply to event agreements concluded between GOOSE Gourmet GmbH and the client/tenant (hereinafter referred to as "Customer") and the associated catering services provided by GOOSE Gourmet GmbH and resulting subsequent legal disputes. We object to any differing terms and conditions of our customers.

1.2. Our terms and conditions also apply to all future transactions with the customer until new terms and conditions are announced.

2.1. All prices are net prices and are quoted in euros plus the applicable VAT.

2.2. We reserve the right to reasonably increase our prices if there are at least 4 months between the conclusion of the contract and the event date and cost increases occur after the conclusion of the contract, particularly due to collective bargaining agreements or material price increases. We will provide evidence of these to the customer upon request. In the case of substantial price increases, the customer has the right to withdraw from the contract.

2.3. All offers are non-binding until the order is accepted.

2.4. The acceptance of the offer can only be made with the signature of the customer or their representative.

The binding number of participants must be communicated in writing no later than 14 calendar days before the start of the event. A reduction in the number of participants by up to 25% of the originally reported number of guests is possible free of charge up to 7 calendar days before the start of the event. Reductions that exceed this 25% or occur after this period will be calculated according to the cancellation conditions in §9. The number of guests underlying the calculation can be reduced once by up to 10% with a corresponding price adjustment. For the calculation of the deadline, the time of receipt of the reduction request by GOOSE Gourmet GmbH is decisive. A later reduction in the number of guests underlying the calculation will be calculated according to §9 "Termination/Withdrawal".

GOOSE Gourmet GmbH does not commission artists, guest transfers, or rent rooms on behalf of the customer. This must be done by the customer themselves. GOOSE Gourmet GmbH can gladly provide contact details.

5.1. If the customer wishes GOOSE GmbH to invoice the customer's guests, this requires an explicit agreement.

5.2. Only GOOSE GmbH has the authority to issue instructions to the personnel provided by it.

If ingredients, food, beverages, or equipment are not available at reasonable prices at the time of the event, GOOSE GmbH is entitled to deliver comparable, equivalent ingredients, food, beverages, or equipment, as long as this is reasonable for the customer.

Entrepreneurs must report obvious defects immediately after delivery of the goods, hidden defects immediately after discovery, but no later than within 24 hours. Otherwise, they lose their warranty claims for defects.

All food, beverages, and consumables delivered to the customer remain the property of GOOSE Gourmet GmbH until the invoice is fully paid.

9.1 The client can cancel the contract. GOOSE Gourmet is entitled to compensation for services already rendered, ordered goods, and commissioned service providers. The following regulations apply to cancellations:
• Up to 60 working days before the event: 0% of the offer
• Up to 40 working days: 25% of the offer
• Up to 7 working days: 70% of the offer
• Up to 3 working days: 100% of the offer
If the promised event is postponed instead of canceled, GOOSE Gourmet GmbH has the option to apply the following flat rates instead of a specifically calculated compensation claim.

9.2 GOOSE Gourmet GmbH has the right to withdraw or terminate the contract for good cause if:
a) the agreed deposit payment is not received on time and a reminder with a deadline has been issued, or
b) deliveries and services were ordered under misleading or false information of essential facts, e.g., about the person of the organizer or the purpose of the event, or
c) GOOSE Gourmet GmbH has justified reasons to believe that the use of their deliveries and services could endanger the safety or reputation of GOOSE Gourmet GmbH and their employees in public.

9.3 If GOOSE Gourmet GmbH exercises a right of withdrawal or terminates the contract for a reason attributable to the customer, it retains the right to invoice according to the above cancellation regulations.

Delays caused by short-term changes to the schedule by the customer cannot be attributed to GOOSE Gourmet.

The customer can only set off claims that have been legally established or recognized by GOOSE Gourmet GmbH.

The customer indemnifies GOOSE Gourmet GmbH from all third-party claims and fines related to the event, as far as these are attributable to the customer, their agents, or their guests

GOOSE Gourmet GmbH is not liable for slight negligence of its representatives or agents. However, if GOOSE Gourmet GmbH violates essential contractual obligations, thereby endangering the achievement of the contract's purpose, liability for slight negligence is limited to the typical, foreseeable damage. The preceding limitations and exclusions of liability do not apply in cases of injury to life, body, or health.

The timely registration of GEMA-liable works with GEMA and the timely payment of GEMA fees are the sole responsibilities of the customer. GOOSE Gourmet GmbH may request written proof of the event's registration with GEMA and the payment of GEMA fees from the customer before the event. If the customer is unable or unwilling to provide the aforementioned proof, GOOSE Gourmet GmbH may demand a security deposit in the amount of the anticipated GEMA fees from the customer.

If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is Frankfurt am Main, and the law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

16.1 The client agrees that GOOSE Gourmet may take photo and video recordings of the catering, the premises, and the general event setting during the event. These recordings may be used by GOOSE Gourmet for its own marketing purposes (e.g., website, social media, print media).

16.2 The client undertakes to inform guests in advance of the event about the potential recordings and their purpose and, if necessary, to obtain the required consent. GOOSE Gourmet accepts no liability for data protection claims made by third parties if the client fails to fulfill this duty to inform.

16.3 A written objection to the recording or publication of specific footage may be submitted in advance of the event.